Handling of complaints

According to Article 6 of the Law of the procedure for the pre-trial examination of administrative disputes, persons, as well as entities of public administration, who believe that their rights have been violated have the right to appeal to the Commission or its territorial unit on issues assigned to their competence. Entities of public administration apply to the Commission with requests, and other persons with appeals.

Commission from 2024 January 1 examines disputes regarding the legality of individual administrative acts and actions (inaction) of the Agency for the Protection of the Rights of Persons with Disabilities under the Ministry of Social Security and Labor of the Republic of Lithuania in a mandatory pre-trial procedure, as well as regarding the Agency's delay in performing actions assigned to its competence.

Who has the right to submit a complaint?

Persons - physical, legal, when they believe that their rights are violated.

Also subjects of public administration (including state and municipal employees, officials and heads of institutions), when they believe that their rights are violated.

How long can you apply to the Commission after the decision of the institution?

A complaint (Appeal) to the Lithuanian Administrative Disputes Commission is submitted:

• within 1 month from the date of receipt of the contested act;

• within 2 months, when the deadline set by the law for resolving the issue or making a decision expires and the subject delays in performing such actions;

How should a complaint (appeal) be written?

Complaints (appeals) to the Lithuanian Administrative Disputes Commission are submitted in writing via the E-delivery system, other electronic means of communication, mail, or directly. A complaint (request) submitted by means of electronic communication must be signed with a qualified electronic signature, except for cases where it is submitted through the E. delivery system.

The complaint (request) must be written in Lithuanian language.